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Need a hand with an order, your account, or how Specialty Rx works? Start with the FAQ — most answers are already there — or reach out directly and we’ll get back to you.
Answers to the most common questions about orders, shipping, membership, and how Specialty Rx works.
Send us a message about an order, shipping, or your account and we’ll respond by email.
What to expect after your order is approved and how delivery works.
Why compounded orders can’t be returned, and what to do if something’s wrong with yours.
Email us and we’ll get back to you as soon as we can.
support@solunaone.comOr call (305) 845-2645.
Please don’t include health details, symptoms, or medication history in an email or contact form — that information belongs in your provider evaluation at checkout, not here.
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